COVID-19 is a viral infectious disease that is caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). Symptoms include fever, cough, sore throat and shortness of breath. It is spread from person to person by respiratory droplet so when a person with infection coughs, sneezes, or talks these droplets can infect another person if it makes direct contact with the mucous membranes. Infection can also occur if a person touches an infected surface and then touches his or her eyes, nose, or mouth.
Physical distancing measures are effective in preventing the spread of this virus as droplets typically do not travel beyond 2 meters and do not linger in the air.
We are proud that there have been no known COVID-19 associated with our clinic, and specialists working at our clinic continue with thorough, direct examination of patients’ airways. In line with NSW health and the Australian Society of Otolaryngology, Head, and Neck Surgery guidelines, we continue to institute strategies to reduce the risk of transmission of COVID-19 virus to protect our patients and staff.
We ask that you DO NOT visit our clinic if you have any above to protect our patients and staff. Please contact us and we will work out alternative arrangements to assist you with your care.
To protect others you must:
We have implemented measures to assist in continuing services for patients. These measures include:
Any non-urgent patients deemed at higher risk of COVID transmission will be rescheduled or offered a telehealth appointment.
We appreciate your patience as we proactively implement these measures. To assist us, we would appreciate if you could complete and send us your registration form, referral and any relevant results electronically prior to your appointment.
If you would prefer not to attend the clinic for your appointment, we can offer telehealth (video) or telephone consultation instead of face to face consultation. Please contact our staff to see if it is feasible to book you a virtual consultation. Our staff would be happy to talk you through this using your smartphone, tablet or computer. If you don’t have internet at home, then we can organise for your to speak to one of our specialist through the phone about your specific concerns.
As the COVID-19 virus
situation is continually evolving, we will continue to keep up to date with the
latest guidelines and our policies are subject to change in response to new
developments.
Australian Department of Health, Healthdirect or call the Australian Government’s National Coronavirus Helpline on 1800 020 080