Referrals

Routine Referrals

We welcome referrals via fax, healthlink or letter. We triage patients according to urgency as stated in your referrals. Please do call us if you have urgent concerns regarding your patients so we can arrange a timely appointment.

Urgent Referrals

We try our best to fit in any urgent referrals, so please call us on (02) 9874 2432 during business hours (8 am – 4.00pm Mon-Fri ) to arrange a time. Please call us for patients with urgent problems so we can optimise their care.

Problems which may require our urgent attention may include:

• Acute otitis externa
• Sudden hearing loss
• Foreign bodies in the ear, nose or throat
• Epistaxis
• Suspected head and neck malignancies
• Thyroid cancers
• Acute facial nerve palsy

We may also recommend referral to emergency for urgent reviews for the following:

• Severe epistaxis
• Airway or breathing problems
• Post-tonsillectomy bleeding
• Periorbital cellulitis
• Acute mastoiditis
• Patients who may need admission and intravenous antibiotics

We welcome phone calls to discuss your concerns.

Correspondence

Support our goal towards a paperless and eco-friendly practice, with correspondences via Healthlink, our secure messaging vendor. Our Healthlink EDI is fthavent. We also accept correspondence from GPs and other specialists via letter and fax. Our letters are usually sent out within one week of patient review. Please feel free to contact us if you have any questions about your patient’s management.